Why Work at Family Focus Eyecare?
Our team is full of hard-working, fun-loving, eye care professionals. We enjoy each other’s company, are passionate about helping our patients, and have a real desire to make a difference in our community.
Every day, we come to work ready to help people improve their lives through healthy eyes and excellent vision. All of our team members are focused on our goals—long-lasting connections with our patients, compassionate care, and excelling at what we do.
Personal growth, competitive pay and benefits, and a supportive environment are just a few things you’ll get by working at Family Focus Eyecare. We treat our patients—and our staff—like family.
Fill out the form below if you think you’d be a good fit for us.
Focus on Your Career
We are always on the lookout for exceptional people to join us. We have offices in both Columbia and Eldon and are keen to grow our practice and our team.
We are currently hiring for:
Optometric Technician Columbia Location
Optometric Technician Eldon Location
Front Desk Receptionist Columbia Location
Front Desk Receptionist Eldon Location
Optician Columbia Location
Optician Eldon Location
Optician
Do you enjoy helping others live their best life through proper vision? How about helping people look and feel their best?
As an optician at Family First Eyecare, you’re often the first and last point of contact for our patients, so a customer-service focused attitude is imperative.
We’re looking to add an optician to our team. Read on to see if we’re the right fit for you!
Who You Are
- You have a great sense of style.
- You love helping people look and feel their best.
- Solving problems comes naturally to you — if a customer said “These glasses don’t fit” you’d take that as a chance to work your magic!
- You have patience and are happy to spending as much time as needed patients to pick the perfect pair of glasses.
- Making recommendations with confidence doesn’t scare you.
- You’re often described as outgoing and friendly.
- Building connections with people quickly and easily is in your skillset.
- You believe every customer deserves to be treated like a VIP.
- You’re known for doing what you say you’re going to do – no excuses!
- Your reputation for honesty and integrity is legendary.
- You take pride and ownership in your work – whatever you do, you do it well.
- You understand that every member of the team is integral to its success.
- Learning new things excites you.
- Other people’s happiness is important to you.
Duties might include
- Maintaining optical inventory
- Stocking merchandise in our optical boutique
- Ensuring the office is neat, tidy, and ready for customers
- Completing contact lens / glasses orders for patients
- Identifying and verifying patient prescriptions
- Processing transations for customers
- Recommending proper lens coatings and typese
- Directing people to the best brands and materials for their lifestyles
- Helping people pick out frames that suit them best, taking into account face shape, bridge fit, lifestyle, and prescription
- Taking accurate measurements to ensure a perfect fit
- Checking new glasses and making adjustments if necessary
- Helping first-timers learn to use contact lenses
- Providing education on how to look after glasses
- Helping patients understand their insurance coverage
- Ensuring a welcome atmosphere
What We Offer
- Healthcare
- Life insurance
- Dental insurance
- Vision Insurance
- Hearing Insurance
- Paid Time Off
- An exceptional work environment
- Unparalleled team culture
Experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude. As long as you have a desire to help and a love of learning, we can teach you the rest!
If you’re the perfect Optician for Family Focus Eyecare, fill out our form and apply today!
Optometric Technician
Are you incredibly organized? Can you keep a team of passionate people on track and running like a well-oiled machine? Is time management second nature to you?
As an Optometric Technician at Family First Eyecare, you’re the person responsible for making sure the ship stays on course, everyone has what they need, and things get done on time. Since we don’t have a job opening for a magician, an office technician was the next best thing!
We’re looking to add an optician to our team. Read on to see if we’re the right fit for you!
Who You Are
- You love helping people.
- Solving problems comes naturally to you.
- Making decisions with confidence doesn’t scare you.
- You’re often described as outgoing and friendly.
- Building connections with people quickly and easily is in your skillset.
- You believe every customer deserves to be treated like a VIP.
- You’re known for doing what you say you’re going to do – no excuses!
- Your reputation for honesty and integrity is legendary.
- You take pride and ownership in your work – whatever you do, you do it well.
- You understand that every member of the team is integral to its success.
- Learning new things excites you.
- Other people’s happiness is important to you.
Duties might include
- Ordering office supplies
- Greeting customers by phone
- Answering emails within 24 hours
- Booking patients in for appointments
- Keeping the office running on time
- Getting back to people in a timely fashion
- Answering all patient questions
- Being the face of Family Focus Eyecare
- Ensuring a welcome atmosphere
What We Offer
- Healthcare
- Life insurance
- Dental insurance
- Vision Insurance
- Hearing Insurance
- Paid Time Off
- An exceptional work environment
- Unparalleled team culture
Experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude. As long as you have a desire to help and a love of learning, we can teach you the rest!
If you’re the perfect Office Technician for Family Focus Eyecare, fill out our form and apply today!
Front Desk Receptionist
Are You Ready to Shine as the Face of Our Practice? Are you a friendly, detail-oriented individual who thrives in a fast-paced environment? Do you have a knack for providing exceptional customer service and ensuring the smooth flow of daily operations?
As the first point of contact for our valued patients, you’ll play a crucial role in delivering a positive experience. Can you handle appointment scheduling with precision while maintaining a welcoming and approachable demeanor? Are you adept at managing phone inquiries, verifying insurance information, and assisting with administrative tasks? Join us in creating a welcoming atmosphere where patients feel cared for and confident in their eye care journey. If you’re ready to be a vital part of a dedicated team, explore our current front desk opportunities below and take the first step toward a rewarding career with us!
Who You Are
- Customer-Focused: You genuinely enjoy helping people and providing exceptional service to patients.
- Detail-Oriented: You have a keen eye for accuracy, ensuring appointment schedules, records, and billing information are precise.
- Friendly and Approachable: Your warm personality and excellent communication skills make patients feel welcome and at ease.
- Organized: You thrive in a busy environment, juggling multiple tasks seamlessly and keeping everything in order.
- Adaptable: You can handle unexpected situations with grace and flexibility, maintaining professionalism at all times.
- Tech-Savvy: You’re comfortable using office software and electronic medical record systems.
- Problem Solver: You can troubleshoot issues and find solutions independently or collaboratively.
- Empathetic: You understand the importance of empathy when patients may be experiencing eye health concerns.
- Team Player: You work well with colleagues, contributing positively to the overall office environment.
- Punctual: You’re reliable and punctual, ensuring the office operates efficiently and appointments start on time.
Duties might include
- Greeting and welcoming patients with a friendly demeanor.
- Scheduling and confirming appointments, managing the appointment calendar efficiently.
- Verifying and updating patient information, including insurance details.
- Handling phone inquiries, addressing patient questions, and providing information.
- Coordinating the check-in and check-out process for patients, collecting copayments or fees.
- Maintaining a clean and organized front desk area.
- Managing patient records and ensuring their confidentiality.
- Assisting with billing and insurance claims processing.
- Coordinating with the clinical team to ensure the smooth flow of patient appointments.
- Communicating effectively with patients to relay messages or updates from the doctor.
- Troubleshooting minor technical issues with office equipment.
- Handling administrative tasks such as filing, scanning, and data entry.
- Ensuring compliance with healthcare regulations and privacy standards.
- Collaborating with colleagues to maintain a positive and productive office environment.
- Participating in training and staying up-to-date on office policies and procedures.
What We Offer
- Healthcare
- Life insurance
- Dental insurance
- Vision Insurance
- Hearing Insurance
- Paid Time Off
- An exceptional work environment
- Unparalleled team culture
Experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude. As long as you have a desire to help and a love of learning, we can teach you the rest!
If you’re the perfect Front Desk Receptionist for Family Focus Eyecare, fill out our form and apply today!
How to Apply
If you think you’re the perfect fit for Family Focus Eyecare, send us your resume and compelling cover letter. We want to know why you’re looking to join our team.
Fill out the form below and let us know you’re interested. Please note, due to the volume of applicants we can only reply to those selected for next steps.
Visit One of Our Locations
Columbia
We are in Westbury-1.5 miles further west from our old W. Broadway location, near Toasty Goat and the new Club Carwash
- 725 S. Scott Blvd Suite 101
- Columbia, MO 65203
Our Hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: By Appointment
- Sunday: By Appointment
Eldon
Our Eldon location is on Oak Street, two blocks north of the post office and between North and High Street.
- 115 N Oak St
- Eldon, MO 65026
Our Hours
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: By Appointment
- Sunday: By Appointment
Our Brands
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Our Testimonials
Dr. Rich is extremely helpful and thoughtful. He cleared up my eye issues within one appointment and even allowed for texts to assess after the appointment. I had been going to a specialist in Columbia for a year and they didn’t even compare to how great Family Focus Eyecare was!
Erin Scrivner
Dr. Barrett is knowledgeable, friendly and practical, I have gone to her for years and trust her. The office staff is great, they are willing to help and make appointments when you need care quickly.
Pamela Didur
The Family Focus Eyecare team is amazing! They really make you feel like home the second you walk through the door. My husband and I both have been very pleased and highly recommend them to anyone in the Columbia area!
Katie Beasley
Twice now, the staff at FFEC have gone above and beyond to help me see clearly. One time I had a contact lens come out while I was driving. It gave me a migrane, and I drove around in desperation trying to find an eye exam since my prescription was expired…. After being turned away in an EMPTY waiting room at the WalMart vision center, and not even being offered a sample pair till an an appointment could be set… I called FFEC and they not only had me come right over, they squeezed me in between two clients, gave me replacement contacts, and informed me my insurance would cover everything because they looked up my plan details for me!! (I didnt even know I had vision coverage). What an exceptional team and business!!!! I was so thankful. This might be the first review I have ever taken the time to write.
Dorian Brownlee
I had a great experience!! Very knowledgeable staff and excited about the new contact lens options! Highly recommend!
Rhonda Bledsoe
Dr. Rich was so great with our 3 year old son! He was patient and sweet. This was during COVID and they were very careful with masks and cleaning. I plan to go back myself and so does my husband.
Amanda Fisher
I had an acute eye problem and FFE was able to get me in within a few days where other places were months out. They diagnosed the problem quickly and I was on my way feeling relieved that I would soon be headache free.
Kasie Sly
The entire team was friendly, efficient and helpful throughout my entire experience. Best customer service experience I’ve had with an eye doctor in Columbia. I would highly recommend them to anyone.
Sarah Carnes
Best of the best! Very quick and courteous. No wasted time and the prices seem very fair for the services rendered. One of my biggest concerns was picking frames and they made it painless. Very pleased, I recommend them without hesitation!
Steve Baumann
Dr. Rich is by far the best eye doctor I have ever met! They went above and beyond to help me find the right pair of frames for me. I get compliments every time I wear them. No matter where I live I will always see Dr Rich for my eye care. I moved to STL and I still make the 2 hour drive to meet with him – totally worth it.
Walter Juarez
Dr. Rich is fantastic! My last eye exam has been years ago and this is my first visit at Family Focus Eyecare. I was immediately impressed with the attentive staff as you walk in, not only were the friendly but also extremely efficient getting me started and keeping me on time. The lobby area is pleasant and has a nice new feel to it. Because this was my first visit I had to go through the typical tests for them to examine my eyes and their technology & equipment are top-notch, it was so easy. Once I met with Dr. Rich he explained everything clearly and especially took the time to ask me many questions about my eyes, habits, difficulties and things I felt needed his attention. After consulting with him thoroughly and running numerous tests I was given a LOWER prescription! He was able to determine my contacts were too strong and what was causing my vision to not be perfect. Everything about my experience was perfect and I highly recommend Dr. Rich and Family Focus Eyecare!
John Sorensen
The staff is so friendly, helpful and very accommodating for kids. My girls are sad that they only get to go once a year.
Joy Lowe
Our Google Reviews
Our Blog
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Understanding Eye Insurance: FAQs and Everything You Need to Know
According to the World Health Organization, every one of us can expect to experience an eye condition at some point in our lives. With more than 2 billion people in the world in need of vision correction—a number growing by the day—the importance of regular eye exams cannot be overstated. Vision insurance is meant to […]
Does Everyone Get Cataracts?
Cataracts, an eye disease characterized by the clouding of the eye’s natural lens, are a common occurrence as we grow older. Given enough time, most individuals will develop some degree of cataracts in their lifetime. However, the development and progression of cataracts depend on various risk factors, and not everyone may need surgery. Regular eye […]
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Columbia
- 725 S. Scott Blvd Suite 101
- Columbia, MO 65203
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P: 573-446-1600
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Eldon
- 115 N Oak St
- Eldon, MO 65026
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P: 573-392-7126